KeyAudit Pro Terms Back to site

Terms of Service

The rules for using KeyAudit Pro.

Effective date: November 3, 2026

These Terms of Service ("Terms") are a legal agreement between you and Vybelive LLC ("Vybelive," "we," "us," or "our") for the KeyAudit Pro desktop application, mobile application, website, license keys, subscriptions, and related services (collectively, the "Service").

By downloading, installing, accessing, purchasing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service for an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

1. Eligibility and business use

The Service is intended for businesses and professional users. You must be at least 18 years old and legally able to enter into these Terms. You are responsible for ensuring that your use of the Service complies with the laws, regulations, workplace policies, and third-party rights that apply to your organization.

2. License grant

Subject to these Terms and payment of applicable fees, Vybelive grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service for your internal business purposes during the applicable license or trial period.

The Service is licensed, not sold. Vybelive and its licensors retain all right, title, and interest in the Service, including all intellectual property rights. You receive only the rights expressly granted in these Terms.

Your license may be limited by industry type, property type, number of locations, active keys or vehicles, users, devices, or other limits shown at purchase or in the app. You may not exceed those limits or attempt to bypass technical enforcement. Different industry types may require separate workspaces or licenses.

3. Trial

We may offer a free trial with usage limits and a limited duration. Trial terms are shown in the app or on the website and may change. Trial access is provided for evaluation only and may be modified, suspended, or discontinued. At the end of a trial, some features may be limited until you purchase a license. We do not guarantee that trial data will be preserved indefinitely.

4. Profiles, PINs, and device security

KeyAudit Pro stores profiles, PINs or passwords, workspace data, key records, and audit history locally on your device. You are responsible for:

  • Maintaining the security of your devices, operating system, and local accounts.
  • Using strong PINs or passwords and limiting who can access the app.
  • Managing user roles and property assignments for your team.
  • Backing up your data and retaining copies of records you are required to keep.

We cannot recover a local workspace, PIN, or data that is lost because a device is lost, damaged, reset, wiped, or accessed by an unauthorized person, unless a valid backup is available. Local data recovery is your responsibility.

5. Your data and responsibilities

You retain ownership of the data you enter into the Service ("Your Data"). You grant Vybelive the limited rights necessary to operate the Service, including to store and process Your Data locally, transmit it between your paired devices, or store an encrypted cloud backup when you enable that feature.

You are solely responsible for the accuracy, legality, and completeness of Your Data; for obtaining any required notices or consents; and for complying with records retention, privacy, employment, housing, dealership, and access-control laws that apply to your business. KeyAudit Pro is a key-tracking and audit tool. It is not a substitute for legal advice, regulatory compliance, physical security, or insurance.

You must not use the Service to monitor, track, or disclose information about another person without lawful authority. You must not enter sensitive personal information unless you have a lawful basis and appropriate safeguards.

The Service is local-first. We do not operate a central database of your key records. Cloud backup is optional and encrypted before upload. You are responsible for keeping your license key and encryption material secure and for exporting backups before clearing app data, replacing devices, or uninstalling the app.

6. Mobile pairing, LAN sync, and local networks

Mobile pairing and local-network sync exchange workspace data directly between your devices over your local network. Traffic is authenticated using credentials derived from your license, but it is not sent through a Vybelive cloud service. You are responsible for the security and configuration of your local network, Wi-Fi, firewalls, and paired devices.

Mobile pairing is included with an active trial or license, subject to technical requirements. Desktop-to-desktop terminal sync may require a separate LAN Sync subscription. We do not guarantee compatibility with every network, router, firewall, camera, barcode, or device.

7. Purchases, subscriptions, and taxes

Paid licenses and subscriptions are sold through our payment processor, currently Stripe, and may also be sold through other authorized channels. Prices, plans, unit limits, and features are shown at checkout or on the pricing page and may change for future purchases or renewal periods.

One-time licenses are charged once. Cloud Backup and LAN Sync subscriptions recur monthly or yearly until canceled. You authorize us and our payment processor to charge the payment method you provide, including applicable taxes, until you cancel. You are responsible for keeping your billing information current.

You may cancel a subscription through the billing portal or by contacting us. Cancellation stops future renewals; access generally continues through the end of the current paid period. Except where required by law, fees are non-refundable, and we do not provide refunds or credits for partial periods, unused time, downgrades, or early termination. If you believe you were charged in error, contact [email protected] promptly. Nothing in these Terms limits non-waivable consumer rights.

Chargebacks or payment disputes may result in suspension of the affected license or subscription. You are responsible for applicable sales, use, VAT, GST, and similar taxes that we are required to collect, unless you provide a valid exemption.

8. License keys and activation

License keys are confidential credentials. You may not share, publish, sell, sublicense, or redistribute a license key except as expressly authorized by Vybelive. A license may be bound to a company, organization, workspace, unit limit, property type, or other attributes. We may suspend or revoke a license obtained through fraud, unauthorized sharing, chargeback abuse, or violation of these Terms.

You are responsible for safeguarding your license key and for any activity performed with it. If you believe your key has been compromised, contact support for replacement or rotation. Replacement may require verification of ownership.

The app may periodically report a license fingerprint, random device identifier, platform, app version, and timestamps to our license service so we can detect unauthorized sharing and enforce these Terms. A revoked license stops working the next time the app can reach the license service. Revocation does not delete your local data, and you may contact us to dispute a revocation or restore a license.

Authorized owners, regional managers, and property managers may send one-time team invitations that connect a recipient device to the organization's license and selected properties. Invite codes are single-use, expire after 14 days, and may only be sent to the roles permitted by these Terms. You are responsible for sending invitations only to people authorized to access your organization's data.

Cloud team sync shares property records, key records, custody transactions, and device metadata with terminals in your organization's invite hierarchy. Parent terminals may view and manage records of terminals below them. Do not invite anyone who should not have access to those records, and revoke access when a team member leaves.

9. Acceptable use

You agree not to, and not to permit anyone else to:

  • Use the Service in violation of any law, regulation, court order, or third-party right.
  • Access devices, networks, accounts, or data without authorization.
  • Reverse engineer, decompile, disassemble, crack, patch, or attempt to derive source code or license-generation secrets, except where such restriction is prohibited by law.
  • Bypass, disable, or interfere with license enforcement, unit limits, security features, or access controls.
  • Resell, rent, lease, sublicense, or operate the Service as a service bureau for third parties without written authorization.
  • Upload malware, malicious code, or content that infringes or violates another person's rights.
  • Use the Service to harass, stalk, discriminate against, or unlawfully monitor any person.
  • Interfere with the Service, its servers, or another customer's use of the Service.

10. Third-party services

The Service may rely on third-party services, including payment processing, email delivery, hosting, app distribution, update delivery, and cloud storage providers. For example, purchases may be processed by Stripe, email may be delivered by Resend, the website and license service may be hosted by Cloudflare, and downloads may be distributed through GitHub. Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services outside our control.

11. Updates and changes to the Service

We may release updates, patches, and new versions. Some updates may be installed automatically unless you disable automatic updates. Updates may change features, requirements, compatibility, or these Terms. We do not guarantee that any particular feature, integration, platform, or version will remain available indefinitely. We may stop supporting older versions or operating systems.

12. Intellectual property

The Service, including software, design, text, graphics, logos, and documentation, is owned by Vybelive or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, publicly display, or create derivative works from the Service except as expressly permitted by these Terms or applicable law.

If you provide suggestions or feedback, you grant Vybelive a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation. Open-source components included with the Service are governed by their own licenses.

13. Privacy

Our Privacy Policy explains how we handle information. It is incorporated into these Terms by reference.

14. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." VYBELIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT IT WILL PREVENT KEY LOSS, THEFT, UNAUTHORIZED ACCESS, DATA LOSS, OR REGULATORY NONCOMPLIANCE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in these Terms excludes warranties that cannot be excluded by law.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VYBELIVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITY; LOSS OR CORRUPTION OF DATA; OR COSTS OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID VYBELIVE FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

These limitations apply regardless of the legal theory and do not apply to liability that cannot be limited by law, including fraud, willful misconduct, or death or personal injury caused by negligence where such limitation is prohibited.

16. Indemnification

You agree to defend, indemnify, and hold harmless Vybelive and its officers, directors, employees, contractors, and suppliers from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from Your Data, your use of the Service, your violation of these Terms or law, or your violation of another person's rights.

17. Suspension and termination

We may suspend or terminate access to the Service if you materially breach these Terms, fail to pay applicable fees, use the Service unlawfully, or create risk for Vybelive or others. You may stop using the Service at any time. On termination, the license grant ends. Sections that by their nature should survive termination, including ownership, disclaimers, limitations of liability, indemnification, and governing law, will survive.

18. Export and legal compliance

You agree to comply with applicable export control and sanctions laws. You represent that you are not located in a country subject to comprehensive U.S. sanctions and are not on any prohibited-party list. You may not use the Service for prohibited military, nuclear, chemical, biological, or missile-related activities.

19. Governing law and disputes

These Terms are governed by the laws of the state in which Vybelive LLC is organized, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. Subject to applicable law, disputes that are not resolved informally will be brought exclusively in the state or federal courts located in that state, and you consent to their jurisdiction and venue.

Nothing in this section prevents either party from seeking injunctive relief or from exercising non-waivable rights under applicable consumer law.

20. Changes to these Terms

We may update these Terms as the Service changes. The revised Terms will be posted on this page with a new effective date. Material changes may also be communicated through the website or app. Continued use after the effective date means you accept the revised Terms. If you do not agree, stop using the Service.

21. General

These Terms, together with the Privacy Policy and any order or checkout terms, are the entire agreement between you and Vybelive regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay caused by events beyond its reasonable control. Notices to you may be provided through the Service, website, or the email address associated with your purchase.

22. Contact

Questions about these Terms: [email protected]. Billing questions: [email protected].

Vybelive LLC, KeyAudit Pro.